The key functionality of Xdate is a real-time video chat mobile application where users can meet cool and interesting people from all over the world, enjoy fun chats, and make new friends on our platform. It pairs individuals (“Users”) together based on compatibility and other factors, and to enable individuals to chat and communicate online through various media including text, video, linking and accessing third party social network platforms such as but not limited to Snapchat (collectively, the “Service”).
There are three basic ways we collect information: - Information you choose to give us - Information we get when you use our services - Information we get from third parties Here’s a little more detail on each of these categories.
By visiting and interacting with Xdate, its App and/or its Service, you provide us with Personal Information which may include, but is not limited to, the following: - Personally Identifiable Information: may include, without limitation, information provided when you register to use the App and/or the Service, including your name, profile picture, date of birth, phone number, phone book content, address, email address, occupation, employer, gender, age, birthday, Facebook account info and friend list, and/or other social network usernames and ‘likes' and preferences, friend lists and number of friends you have via social networks, messages to other users of the App and the Service, use information regarding your use of the Service, profile picture that you upload via the App or the Service, and browser information. - The information you choose to provide above may be shared with your contacts on our service. You have total control over your profile information and you can access to modify at any time. In addition, if you register to our service with your Facebook account (e.g. Facebook Connect), we may store your Facebook ID and corresponding token on our servers and, if you give us your expressed consent, we will have access to and may collect certain information that you make available on Facebook (for example, your first and last names, email address, profile picture, your friend lists and birthdays). Your Profile is available to other users of the Service who are connected to you on our service. In addition, unless you opt-out (which you may do so at any time in the settings of our application), your Profile is discoverable by other users. You may choose to “block” any user on our platform to prevent unwanted access of your Personal Information. - You may also choose to share your mobile device’s Contacts list with us (including names, numbers, emails, Facebook ID, Apple ID, etc) and we will store it on our servers to help you better improve our service, e.g. connecting with friends on our service. If you do not want us to store this information, you may opt-out through your account settings or notify us via email. If done so, we will not be able to offer some of our features on our service. Of course, you’ll also provide us whatever information you send through the services. Keep in mind that the users you send texts, images, and any other content to can always save that content or copy it outside the app. So, the same common sense that applies to the Internet at large applies to Xdate as well: Don’t send messages or share content that you wouldn’t want someone to save or share. It probably goes without saying, but we’ll say it anyway: When you contact Xdate Support or communicate with us in any other way, we’ll collect whatever information you volunteer.
What do we do with the information we collect? The short answer is: Provide you with an amazing set of products and services that we relentlessly improve. But we do a lot more as well, such as: - Develop, operate, improve, deliver, maintain, and protect our products and services. - Communicate with you. - Monitor and analyze trends and usage. - Personalize the services by, among other things, suggesting friends or profile information, or customizing the content we show you, including ads. - Enhance the safety and security of our products and services. - Verify your identity and prevent fraud or other unauthorized or illegal activity. - Use information we’ve collected from cookies and other technology to enhance the services and your experience with them. - Enforce our Terms of Service and other usage polices. We may also store some information locally on your device. For example, we may store information as local cache so that you can open the app and view content faster.
Finally—and this is important—you should understand that users who see the content you provide can always save it using any number of techniques: screenshots, in-app functionality, or any other image-capture technology. It’s also possible, as with any digital information, that someone might be able to access messages forensically or find them in a device’s temporary storage. If any deletion of user information of our App happens, we cannot promise that deletion will occur within a specific timeframe. And we may also retain certain information in backup for a limited period of time or as required by law.
Protecting user privacy and personal information is a top priority for us. We process your personal information to improve and enforce our security measures, combat spam, malware, malicious activities, or security risks, and to monitor and verify your identity so that unauthorized users do not access your account with us. Access to any user information is restricted to our employees, contractors, agents, and third-party service providers ONLY whom needs to know the information in order to provide, operate, develop, maintain, support, and optimize the our service experience and security. We use password protection, access logs, and system monitoring to safeguard the confidentiality and security of all user information. Due to the inherent nature of the internet and related technology, we do not guarantee the protection of information under our control against loss, misuse, or alteration.
We want you to be in control of your information, so we provide you with the following tools. - Access and Updates. We strive to let you access and control the personal information that we have about you. There are limits though to the requests we’ll accommodate. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users or is unlawful. You can access and update your account information right in the app by visiting the app’s Settings page. If you need to access, update, or delete any other personal information that we may have, you can put in a request here. Because your privacy is important to us, we may ask you to verify your identity or provide additional information before we let you access or update your personal information. You can also remove our service from your mobile device or process account deletion. - Revoking Permissions. If you change your mind about our ongoing ability to collect information from certain sources that you have already consented to, such as your phonebook, camera, photos, or location services, you can simply revoke your consent by changing the settings on your device if your device offers those options. Of course, if you do that, certain services may lose full functionality. - Account Deletion. You can remove your data anytime you want. Account deletion can be accessed within the app. Upon your request, we will temporarily disable your account to prepare for removal. During this time you can cancel your deletion request and we will resume your account. Upon the end of 30 days, we will use commercially reasonable efforts to remove your data from our servers. Please note, some information may remain in archived/backup copies for legal purposes or required by law (for instance, some “traffic data” may be kept for one year to comply with statutory data retention obligations).
Our services are not intended for—and we don’t direct them to—anyone under 18. And that’s why we do not knowingly collect personal information from anyone under 18.